Customer care can be unforeseeable– in some cases aggravating, other times downright funny. These 13 stories from our readers display minutes when customer support didn't go as prepared, providing unexpected twists, chuckles, and even heartfelt endings you will not see coming.
1.
I spilled coffee on my laptop computer and called tech assistance in tears. The guy on the other end stated, “Did you attempt turning it off and on?” I screamed, “It IS off– it's swimming in mocha!” He stated, “Well, now it's a macchiato.”
2.
I asked a Walmart worker where the bread was. He whispered, “Aisle 12.” I stated, “Why are you whispering?” She responded, “Because breadsticks are sleeping.” I'm uncertain if I was frustrated or amazed.
3.
I purchased shoes online, and they sent out 2 left ones. When I grumbled, the representative stated, “Maybe the best ones went to somebody who just got left feet.” They sent me a brand-new set and a discount coupon for half off– on shoes just.
4.
After a night out, I entered a taxi and went to sleep. When I woke up, we were at my home, and the chauffeur stated, “No charge– simply get home safe.” I thanked him a lot and attempted to pay, however he declined.
As he retreated, I captured a peek of his face under the streetlight– it was my next-door neighbor. The next day, he delicately pointed out, “Saw you awaiting a trip and figured you might utilize a lift. Do not stress over it.” Ends up, often compassion is simply that basic.
5.
My phone expense revealed $500 for calls to Antarctica. I called customer support, all set to battle. The representative stated, “Penguins do not typically recall.”
I informed him I ‘d never ever called Antarctica. He chuckled, “We understand. It's a problem; you're not the picked one.” He waived the charges however included, “If they do call, let us understand.”
6.
Throughout drink service, the flight attendant hands me a napkin that states, “Will you wed me?” I'm sitting there, frozen like a deer in headlights, attempting to determine if this is a trick, a mix-up, or the most strange proposition ever. Before I can state anything, her eyes expand in scary. She states, “Oh no, incorrect individual!”
She provides it to the guy behind me. Man turns brilliant red, his sweetheart checks out it, and BOOM– she's sobbing and screaming, “YES!” The entire aircraft loses it. Clapping, cheering, even the pilot gets on the intercom to reveal it.
I'm simply sitting there, still processing. The flight attendant returns, hands me a complimentary beverage, and states, “Sorry for the mix-up.” Truthfully? 10/10 flight. Would get fake-proposed to once again.
7.
At a drive-thru, I purchased a hamburger, however they offered me a fish sandwich. I grumbled, and the employee stated, “Sometimes life offers you fish rather of beef. It's how you grow.”
I looked in shock. He handed me my appropriate order with french fries. “Growth is complimentary,” he included.
8.
I attempted canceling my health club subscription, however the representative kept persuading me to remain. I stated, “Look, I have not gone in months.” She sighed and stated, “Honestly, neither have I.” She canceled it and included, “But if you return, do not inform my employer I stated that.”
9.
I waited 40 minutes for my food at a restaurant while tables around me got served. I flagged down the server,
