Sunday, April 21

Apple Pay was down for Chase clients for a long time

Update, February 18th, 12:40 AM ET: The problem with Apple Pay and Chase charge card has actually been fixed, according to Apple representative Heather Norton, who even more informs us that “this was not an Apple Pay concern, and we saw no issues with our systems.” (The not-so-subtle subtext there being that this was a Chase issue, obviously.) That upkeep note on the status page was unassociated to this blackout, she includes. Initial story follows listed below.

It appears that Apple Pay is down, especially for Chase consumers– Verge staffers have actually had their cards decreased while attempting to pay with Chase cards utilizing Apple Pay, while utilizing the very same physical card works simply great. Numerous individuals on Threads verified the exact same problem when I asked — although individuals with non-Chase banks like Citi seem utilizing Apple Pay simply great.

Apple’s system status page states that Apple Pay and Wallet have an upkeep in development which began at 12PM– which is a quite unusual time to begin an upkeep that interrupts payments. The page likewise states that “Some Maryland Users might have concerns,” however we’ve had reports in both New York and LA, so it appears we’re all into crab cakes and football today.

Today we are all Maryland Users.

For what it’s worth, the Chase customer care line is presently as much as 15-minute wait times, and representatives are informing individuals that Apple Pay is “going through upkeep” to get “an unforeseen upgrade,” which is a wonderful euphemism. Regretfully, nobody appears to understand when things will be repaired. We’ve connected to Apple for remark; we’ll upgrade if we hear anything.

ยป …
Learn more