If your Galaxy display screen is unresponsive, you’re not alone.
Credit: Mr.Mikla/ Shutterstock.com
Samsung just recently launched One UI 6.1 for older Galaxy gadgets, delivering Samsung’s huge Galaxy AI includes to phones like the Galaxy S23, S23 Plus, and S23 Ultra. While functions like Circle to Search and translation tools are excellent to have, they’re not worth much if your display screen is unresponsive.
TechRadar discovered Galaxy users grumbling about their display screens not operating following the One UI upgrade on both Reddit and Samsung Community online forums. On Reddit, the OP states that after setting up variation 6.1, their screen is completely unresponsive to touch inputs. The only method to get things working is by utilizing the S Pen. Rebooting the gadget does not assist, either. The OP of the Samsung Community online forums thread attempted cleaning the entire phone, and still the screen was unresponsive.
[[Update April 5] When this news dropped, the reason for the concern wasn’t clear. The leading theory was that a person UI 6.1 in some way broke compatibility with third-party display screens, as both OPs connected above utilized non-OEM parts in their impacted Galaxy gadgets. It appeared extremely not likely that Samsung would brick third-party screens on function, however considering that business have actually participated in what’s called parts combining, it didn’t appear unreasonable that Samsung unintentionally made these non-Samsung parts unresponsive.
Samsung has actually because commented on the concern, and it’s not a third-party display screen issue. In a post on its Korean Community site, the business declares the concern originates from compatibility issues with “some Google app functions.” In specific, Samsung highlights Google Discover as the offender triggering touchscreen concerns with One UI 6.1.
Whatever is triggering the problem, there’s likewise a repair: Samsung states you require to upgrade your Google app to its most current variation, erase its information, then reboot your Galaxy.
How to repair the One UI 6.1 screen-breaking bug
Update your Google app from the Play Store as you generally would. (You can look for the Google app, then struck Update.) Now, to erase its information, go to Settings > > Applications > > Google > > Storage, then struck Delete information. Reboot your Galaxy, and the display screen needs to be back to typical, a minimum of according to Samsung.
Samsung does not appear to have a service for those of you with absolutely unresponsive display screens, as getting to these settings needs some level of input. Ideally, Samsung concerns a main upgrade to spot the concern completely. You might revert back to One UI 6 in the meantime, however you will lose your information, so if you can get your phone working utilizing the S Pen, that may be the much better method in the meantime.
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