When tourists select a hotel, they are searching for more than simply a location to remain; they wish to have a remarkable experience.
Their requirements vary from remarkable service to customised information, special facilities to smooth interactions.
Intangible, the innovation that sits behind a hotel operation has a considerable effect on the quality of these interactions. Today’s tourists are significantly tech-savvy and anticipate absolutely nothing except smooth, customised interactions with hotels, long before they even entered the lobby and well after they have a look at. This truth provides both a special set of difficulties in addition to amazing chances for hotels of all sizes, specifically in this dynamic and competitive market.
The hospitality market is especially prone to the continuous requirement of preserving a modern-day, versatile facilities to satisfy the ever-changing needs of visitor, make sure functional effectiveness, and stay at the leading edge of technological developments.
An integrated payments option emerges not just as a choice, however as an outright need in the toolbox of modern-day hoteliers.
An integrated payment technique involves integrating numerous parts of an hotel’s facilities into one single system, consisting of:
- Home Management Systems
- Self-service kiosks
- Direct reservation supervisors
- Central hospitality management systems
- POS systems
By improving compatibility in between these modules, the requirement for manual information entry is minimized, guaranteeing a remarkable visitor experience while conserving time on backend procedures for accounting groups.
GuestPay, our integrated payment option, specifically accommodates these requirements. Introduced in 2020, GuestPay supplies an easier payment service that integrates the functional and payment systems into one centralised center to guarantee a structured circulation of the reservation and payment information into the hotel’s systems.
This combination, flawlessly carried out by means of APIs, allows hoteliers to provide a safe and smooth payment experience for visitors, while likewise helping with real-time information updates and automating the payment procedure throughout different deal situations:
- Space reservations and deposits
- Upgrades and add-ons
- Dining establishment services and F&B charges
- Incidentals and other charges
- Conferencing and banqueting rental charges
- Auto-collection of no-shows and cancellation costs
GuestPay was granted the “Most Innovative Payment Solution” acknowledgment at the Merchant Payment Ecosystem Awards in Berlin. With GuestPay, we are developing brand-new market standards with a first-in-class, omni-channel option for hoteliers.
We are pleased to launch our supreme guide created to assist hoteliers determine functional blind areas that might affect the visitor experience.
Check out here!
About Guestline
Developed 30 years back, Guestline offers ingenious residential or commercial property management, visitor engagement and circulation software application to the hospitality market. Based on cloud innovation, Guestline’s earnings creating services allow independents of all sizes and little hotel groups to attain optimum tenancy at the most rewarding rate.
With workplaces in the UK, Germany, The Netherlands, Belgium, Ireland and Thailand, Guestline’s home management software application is presently growing profits in organizations in 25 nations throughout 5 continents.